Frequently Asked Questions
Shop: Browse our site for your perfect outfit. Search by brand, size, category or date. Add accessories to complete the perfect look. Reserve: Reserve your items for a 5 or 10 day rental. Choose a start date that is 2 to 3 business days before your event. Example: Day 1 - Receive your rental; Day 2 & 3 Try everything on; Day 4 - Event day! Day 5 - Return by noon to UPS. Receive: Your items will arrive by UPS. Return: Returns are free! Just package your items in the reusable packaging and mail with your included prepaid return label to UPS by noon on your return date. Do not wash or dry clean. We take care of everything.
We understand accidents happen! Most normal wear/tear isn’t an issue. We will do our best to repair and/or clean the item. Optional insurance is available to purchase on clothing items and some accessories. Insurance covers normal, minor wear and tear such as missing beads or sequins, snags in tulle, minor stains, detached buttons, stuck zippers, and broken straps due to strap hardware breakage. It does NOT cover major staining, tears or holes in fabric, blatant misuse of an item, or loss/non-return. You can be charged up to 200% of the retail or market value of an item, depending on the replacement cost.
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What sizes do you carry?